Consumer law is a branch of law created to protect the rights of consumers and regulate the legal relationships between consumers and sellers or service providers. This field includes various legal regulations to solve the problems that consumers encounter when purchasing goods or services, to protect them against unfair practices and to encourage conscious consumer behavior. As a lawyer serving in the field of consumer law in Istanbul, I work to defend the rights of consumers and provide support in legal processes.

Consumer cases are lawsuits filed to resolve problems encountered by consumers in purchasing goods or services. These cases include various issues within the scope of consumer law:
Defective Goods and Services Cases: These are lawsuits filed by consumers in cases where the purchased goods or services are defective. These cases include requests for replacement of the defective goods, refund of the price or correction of the defect.
Warranty and Consumer Rights Cases: These are lawsuits filed by consumers to protect their rights for products that malfunction or cause problems during the warranty period.
Unfair Terms and Practices Cases: These are lawsuits filed against unfair terms and practices of sellers or service providers in contracts that are against the consumer.
Distance Contracts and Internet Shopping Cases: These are lawsuits filed in cases where consumer rights are violated in online shopping.
Consumer Credit and Financial Services Cases: These are lawsuits filed for problems experienced with consumer credit, credit cards and other financial services.
The services we provide in the field of consumer law aim to protect the rights of consumers and ensure that they manage legal processes in the best way possible:
Legal Consultancy: We provide information and legal consultancy services to consumers about their rights. We guide consumers in solving the problems they encounter.
Applications to the Consumer Arbitration Board: We manage the application processes to the Consumer Arbitration Board in order to protect the rights of consumers.
Defective Goods and Services: We defend the rights of consumers in cases of defective goods or services and carry out the necessary legal procedures.
Contract Review and Preparation: We protect the rights of consumers against unfair terms by examining consumer contracts from a legal perspective.
Litigation: We represent our clients in consumer cases and closely follow the litigation processes.
Consumer law is of great importance in terms of protecting the rights of consumers in purchasing goods or services and encouraging conscious consumer behavior. In order to solve the legal problems encountered by consumers, to ensure justice and to protect a fair competitive environment in the market, compliance with consumer law is necessary. As a consumer law attorney, I work to protect my clients’ rights in the most effective way and provide support in legal processes.
We are here to be with you in your legal problems in the field of consumer law. You can contact us for more information and legal consultancy:
Phone: +90 544 641 31 28
E-mail: law@suleozdemir.com
As an attorney specialized in consumer law and consumer cases, I would be happy to help you protect your rights and achieve the best result. You can contact me for all your legal problems and benefit from my professional and reliable services.
The founder of Bahar Şule Özdemir Law Firm, has been working in the field of immigration law for many years. She established her own solo practice in 2018 and since then, the firm has grown into a team of attorneys, paralegals and support staff. The team is dedicated to providing professional and compassionate legal support.
The Law Firm provides services to individual and corporate clients in Turkey, Iran, the United Arab Emirates, Germany, Saudi Arabia, Iraq and Azerbaijan, as well as solution partners around the world, mainly in the fields of corporate, real estate and immigration law. Our firm is known for its client-centered, detail-oriented and result-oriented approach. It recommends the best strategy according to each client’s needs and only provides consultancy in cases with a high probability of success. To date, it has helped many clients build new lives in Turkey and other countries.
The Law Firm will be happy to help you realize your dreams of moving to another country.

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